Our process begins with a free 30 minute fitting/consultation. Together, we will review your project, take any necessary measurements, and discuss your timeline and expectations.
After the project is assessed, you will be given a price quote and will have the opportunity to work out a timeline for completion. Price estimates are based on what we see and discuss in the initial appointment. Requesting changes that depart from the original plan may incur additional fees. All changes must be requested in person at fittings. Timelines and prices vary with the complexity of the job. Multiple fittings will be scheduled for major alterations, custom garments, costumes, and wardrobing needs.
A non-refundable deposit is required on all projects over $200.00. Expect to pay for all materials up front, in addition to your deposit. Final payment is due when the work is completed. Agreeing to a project and leaving your items, ideas, and/or a deposit, acts as a binding contract, and you are legally liable for the amount billed. As a service-based business, we are always happy to provide additional service, but we do not offer refunds under any circumstances.
Please be healthy, fed, well-rested, and ready to make decisions when you arrive at your appointment. Clients are expected to take responsibility for their choices and requests during fittings/consultations.
Be honest and open in your dealings with us. In the highly unlikely event that there is an issue or problem, notify us promptly so that we may quickly resolve it.
Please be aware that, as a residence-based business, we are limited in the number of guests we can accommodate at one time.
If you have any further questions, feel free to call us or send us an email.
